I had an excellent experience. I asked Brad to repair and upgrade a pond and water feature that was almost 20 years old. It had been leaking for years, and it reached the point where I just turned it off all of last year. Brad replaced the liners, reconfigured the water feature to include more waterfalls, and added lighting. It did take a couple of return trips to solve all of the leakage problems, but he did so willingly. In the process, he also added some water plants, at no charge. I am extremely pleased with the final results, and recommend Heartland Gardens with no reservations whatsoever.